Encountering challenges while using Triform is normal. This section is dedicated to helping you troubleshoot common issues and providing answers to frequently asked questions.
Common Issues and Solutions
Here we address some typical problems you might face and how to resolve them.
Troubleshooting Steps:
Issue: Unable to log in
Solution: Ensure your GitHub account credentials are correct. Check if there are any browser issues or clear the cache.
Issue: Module not executing
Solution: Verify the script for errors. Ensure all environment variables and dependencies are correctly set.
Issue: API rate limit exceeded
Solution: Review your API usage. Consider optimizing calls or upgrading your subscription for a higher limit.
Frequently Asked Questions (FAQs)
These FAQs cover common queries we receive from users.
General FAQs:
How do I reset my password?
Password reset can be done through your GitHub account since Triform uses GitHub for authentication.
Can I share my modules with other users?
Yes, modules can be shared with team members within Triform.
What languages are supported for scripting?
Currently, Triform supports Python scripting.
How do I report a bug or request a feature?
Use the support chat feature in Triform to report bugs or request new features.
Are there any tutorials available for beginners?
Yes, the ‘Support’ section contains tutorials and guides for users at all levels.
Reporting Further Issues
If you encounter an issue not covered in this section, don’t hesitate to reach out for support.
Contacting Support:
Use the Support Chat: Describe your issue in detail to get assistance from our support team.
Community Forums: Sometimes, other users might have faced and solved similar issues, so checking the forums can be helpful.
Best Practices for Troubleshooting
Detailed Error Reports: When reporting an issue, provide as much detail as possible to help the support team understand the problem.
Regular Updates: Keep your Triform modules and scripts updated to avoid issues related to outdated functionalities.
This section aims to empower you with the knowledge to solve common problems and answer frequently asked questions. For more complex issues, Triform support is always here to help.